A:We keep contact with client often using Whats app, Wechat, linked in, Facebook, Skype Internet phone communication, E-mail box and TikTok to keep instant chatting.
Q. What is your warranty?A: Our warranty is 12 months after delivery, we pays high attention to after-sales service.
Q. What is the delivery time? (How long do you need me to prepare my goods? )A: 1-5 days for sample orders, 10-21days for mass production orders (based on different quantities, OEM, etc.)
Q. what can you buy from us?waterproof cables, waterproof connectors, power connectors, signal connectors, network connectors, etc., such as M series, D-SUB, RJ45,SP series, New energy connectors, Pin header etc.
Q. What can you offer us?A: Good quality control and effective 24-hour online customer service and swift after-sales service.
Q: Is there any environmental risk on materials?A:We are an ISO9001/ISO14001 certificated company, All our materials are RoHS 2.0
compliant, we select materials from big company and always be tested. Our
products have exported to Europe and North America for more than 10 years.
A:If you have drawings please send to us, if no drawings please send us photos or
samples. For a cable assembly we need to know the connector type, wire gauge, wire length and wire diagram.
Q: Do you provide sample ? Is it free?A.It is depend on the value of the sample, If the sample is low value, we will provide the free samples to test the quality. But
for some high value samples, we need to collect the sample charge.We will send the samples by express. Please pay the freight in advance and we will refund the freight when you place a larger order with us.
A: Yes. We have Incoming material inspection, In process quality check and Outgoing goods quality check.
Q. When can I get the quotation ?A: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or tell us in your mail, so that we could regard your inquiry priority.
